Human Interaction - Positively Managing Impact: This Pathway focuses on interpersonal communication: influence, negotiation, conflict resolution, D&I, and collaboration. It augments existing relational skills of productive team leaders or members, and boosts problem-solving from the interpersonal side.
This Pathway is key to being successful with the other pathways, and requires the Emotional and Social Intelligence Pathway to build competence.
Positive Power and Influence®
The Power of Positive Interaction
The POSITIVE POWER AND INFLUENCE® Program teaches the soft skills necessary to strategically impact the way you influence others. As a foundational soft skill, Influence develops self-leadership capabilities and builds social intelligence.
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Negotiation Program
Negotiation is challenging for a lot of people because it requires fluency in both Soft and Hard Skills.
The Hard Skills of negotiation are grounded in job-specific knowledge learned through hands-on experience. Strategic Soft Skills of Negotiation are Listening, Common Ground, Stating Expectations, Self-Control, Confidence, Planning, and the ability to Disengage.