Effective Date: [4/1/2026]
[Strategic Soft Skills, LLC] (“we,” “us,” or “our”) operates the website [https://www.strategicsoftskills.com] (the “Site”) and related services, including our scheduling pages and 360 feedback platform. This Privacy Policy explains how we collect, use, and share information when you visit or interact with our Site and related services, including the rights available to New Hampshire residents under New Hampshire consumer privacy law.nhlaonline+2
By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
•Information you provide directly on the Site
Name, email address, phone number, organization, role, and any message you submit when you use our contact form or otherwise reach out to us.
Information you provide if you respond to invitations or forms related to training, coaching, or workshops.
•Scheduling information (Calendly)
When you schedule a meeting with us using Calendly or a similar scheduling tool embedded or linked from the Site, you may provide: your name, email address, organization, meeting topic, and preferred time.calendly
Calendly is a third‑party service, and your use of the scheduling pages may also be governed by Calendly’s own privacy notice.
•Email and newsletter information
If you are included in our email database (for example, because you are a client, contact, or you request to receive updates), we may process your name, email address, organization, and communication preferences to send newsletters, updates, and other information about our programs and services.
You can opt out of marketing emails at any time by using the unsubscribe link in our messages or by contacting us.
•Information related to our 360 platform and program pre‑work
For certain programs, we provide access to a 360 feedback or assessment platform hosted on infrastructure provided by Amazon Web Services (AWS).
On that platform, we may collect information such as your name, email address, organization, role, assessment responses, feedback you provide about others (if applicable), and other pre‑work responses you choose to submit. The platform is used solely for program preparation, feedback, and development purposes.
•Information collected automatically
When you visit our Site, our analytics tools automatically collect certain information, such as:
•IP address, browser type, device type, operating system.
•Pages you visit, time and date of your visit, time spent on pages, and referring website.
•General location information based on your IP address (for example, city and state).
We do not intentionally collect sensitive personal data (such as health data, precise GPS location, or information about children under 13) through the public Site. If you believe we have collected such information, please contact us so we can remove it.
2. How We Use Your Information
We use the information we collect for the following purposes:dinamicka+4
•To respond to your inquiries and provide the information or services you request (for example, responding to contact form submissions or discussing training and program options).
•To schedule and manage meetings and consultations that you book through Calendly or other scheduling tools.
•To operate and administer our 360 feedback and pre‑work platform, including delivering assessments, collecting responses, and sharing results with you and, only share completion information with program sponsors or facilitators.
•To send newsletters, updates, and other communications about our services, events, and resources, if you are in our email database or you have requested or agreed to receive such communications.
•To operate, maintain, and improve the Site and our services, including understanding which content is most useful and how visitors interact with our pages.
•To protect the security and integrity of the Site and our platforms, detect and prevent fraud or misuse, and comply with legal obligations.
We do not use information collected through the Site or our 360 platform to make automated decisions that produce legal or similarly significant effects about you.
3. Cookies and Analytics
We use cookies and similar technologies on the Site to support and improve your experience.termly+2
•Necessary cookies help the Site work properly and may be needed for security, basic functionality, or load balancing. •Analytics cookies help us understand how visitors use the Site, such as which pages are visited and how often, so that we can improve our content and navigation.
You can control or disable cookies through your browser settings. If you block certain cookies, some features of the Site may not function properly.
If we begin using cookies for advertising or “targeted advertising,” we will update this Policy and provide appropriate opt‑out choices, including honoring any legally recognized universal opt‑out mechanisms where required by New Hampshire law.
4. How We Share Information
We do not sell your personal information for money.
We may share personal information in the following limited circumstances:
•Service providers: With third‑party companies that help us operate our business, Site, email communications, scheduling, and 360 platform (for example, website hosting, email service providers, Calendly for scheduling, and cloud infrastructure providers like AWS). These providers are allowed to use your information only to provide services to us. •Professional advisors: With lawyers, accountants, or other professional advisors when needed for legal, compliance, or business reasons.
•Program sponsors or facilitators: For our 360 and pre‑work platform, we may share completion rates with your organization’s designated sponsors or with program facilitators, in line with the program’s design and any notices you receive for that program. •Legal and safety: When we believe it is necessary to comply with law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of us, our users, or others. •Business transfers: In connection with a business transaction such as a merger, reorganization, or sale of all or part of our business, where personal information may be transferred as part of the assets.
If our practices ever involve “targeted advertising” or a type of sharing considered a “sale” of personal data under New Hampshire law, we will clearly describe that activity and provide you with opt‑out rights.
5. Your Rights as a New Hampshire Resident
If you are a resident of New Hampshire, you may have certain rights regarding your personal information, subject to legal limitations. These may include:
•Right to know/access: To request confirmation whether we process your personal information and to access that information. •Right to correct: To ask us to correct inaccurate personal information we hold about you. •Right to delete: To request deletion of your personal information, with some exceptions (for example, where we must retain data for legal obligations or to complete a transaction). •Right to data portability: To request a copy of certain information in a portable and, where technically feasible, usable format. •Right to opt out: To opt out of our processing of your personal information for targeted advertising or, if applicable, any “sale” of personal data as defined by law. •Right to withdraw consent: If we rely on your consent to process your personal information, you may withdraw that consent at any time.
We will not discriminate against you for exercising any of these rights. How to Exercise Your Rights
You may contact us to exercise your rights by:
Please provide enough information to allow us to reasonably verify that you are the person about whom we collected personal information (or an authorized representative) and describe your request in sufficient detail so we can understand and respond to it. We will respond within the time period required by applicable law.
If we deny your request, you may have the right to appeal our decision by contacting us at the same email address and stating that you wish to appeal. If you are not satisfied with our response, you may contact the New Hampshire Attorney General.
6. Data Security and Retention
We use reasonable technical and organizational measures to help protect personal information from unauthorized access, use, or disclosure. This includes working with reputable service providers such as AWS for our 360 platform. However, no system can be guaranteed 100% secure, and we cannot promise absolute security of information transmitted via the internet.aws.amazon+4
We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to comply with legal, accounting, or reporting requirements. When we no longer need personal information, we will delete or de‑identify it where required by law.
7. Third‑Party Websites and Services
Our Site and communications may link to websites or services that are not controlled by us (for example, Calendly scheduling pages, video platforms, or external resources). This Privacy Policy does not apply to those third‑party sites, and we are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any third‑party websites or services you visit or use.
8. Children’s Privacy
Our Site and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us so we can take appropriate steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices, services (including our 360 platform), or in applicable law. When we make changes, we will update the “Effective Date” at the top of this page. Material changes will be highlighted in a reasonable manner. Your continued use of the Site after changes are posted means you accept those changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:termly+2
[Strategic Soft Skills, LLC]
[339 Nashua Street, Unit B, Milford, NH 03055]
[info@strategicsoftskills.com]
[603-897-1200]
