Negotiation Programs

Negotiation: A Blend of Hard and Soft Skills Successful negotiators are fluent in the use of both hard and soft skills. They are grounded in job-specific knowledge and use the strategic soft skills to build trust and set the foundation for win-win outcomes.

The Positive Negotiation Program and the Negotiation Strategy and Tactics Program both teach the strategic soft skills of negotiation, which complement existing hard skills. These programs provide a proven negotiating process, and the corresponding strategic soft skills can be applied to achieve the following:

· Manage emotional reactions
· Enter negotiations with confidence and a strong sense of purpose
· Create a plan that doubles as a roadmap
· Deal effectively with manipulation and dirty tactics
· Build sustained mutual trust with negotiating partners
· Clearly prioritize negotiating objectives
· Establish mutually sustainable agreements

The Four Stages of Negotiation

The core of our negotiation programs is a process that is designed to help participants master the perfect blend of hard and soft skills. They learn about the four stages of negotiation to help them see the bigger picture of each negotiation and think ahead to develop practical plans as they proceed through the process. They explore how the strategic soft skills of Listening, Finding Common Ground, Stating Expectations, and Disengaging effectively support the implementation of the tasks in each stage.

Full Experience

By attending one of our negotiation programs, participants will be challenged to not only plan for themselves, but to also think through the other party’s position and assess what matters to them. That’s strategic and tactical!

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